Gasthof Engelhof

Could not sleep because the room was reeking with cigarette smoke and other unpleasant odors. The hotel was fully booked, so there was nothing they could do about the smell. They gave me a Febreeze to spray the curtains, I bought a room freshener from the local supermarket, and also kept the windows and door open all day and night to try to get rid of the smell. Didn't work. Slept in fits and starts for a few hours as the odors wafted and shifted. Mosquitos came in. The benefit of all this was an early sunrise bicycle ride around Traunsee. Eventually, I hauled the mattress to a different room to sleep on the floor with a friend. Each morning (around 8-8:30), the housekeeping staff would knock and promptly unlock our rooms to see if we're away. We were not, of course, and that was quite startling. They also forgot to provide my room with towels the first night and took them away the second day, when I slept in a different room. Restaurant was fantastic, though, and is clearly where the soul and heart of the establishment lies. We had the best food/breakfast/lunch/dinner here and the kitchen and service staff were genuine, humorous, and accommodating. This type of care and accommodation just didn't extend to the guest rooms.

If you are planning the relaxing vacation this is definitely Not your place! I will start from the beginning: Check In takes place at 17:30 PM. Even if you mail them before to ask for the possibility to come earlier nobody will react on your request. Check out is already at 10 AM. That means you pay for half a day stay! The rooms are clean!! Our room was with the main road view, so there was no chance to sleep all night long because of the terrible noise coming from outside. At 7AM we already woke up from the vacuum cleaner noise and about 8:30 the room service girl already knocked our door trying to clean the room after us as soon as possible! By the breakfast at 9:30 the were just few slices of cheese and ham remaining. Nobody asked us if they can bring us may be something more to eat, the stuff was already busy preparing the restaurant for the lunch. We heard they have a good restaurant but the day was already ruined so we decided not to stay longer.

Could not sleep because the room was reeking with cigarette smoke and other unpleasant odors. The hotel was fully booked, so there was nothing they could do about the smell. They gave me a Febreeze to spray the curtains, I bought a room freshener from the local supermarket, and also kept the windows and door open all day and night to try to get rid of the smell. Didn't work. Slept in fits and starts for a few hours as the odors wafted and shifted. Mosquitos came in. The benefit of all this was an early sunrise bicycle ride around Traunsee. Eventually, I hauled the mattress to a different room to sleep on the floor with a friend. Each morning (around 8-8:30), the housekeeping staff would knock and promptly unlock our rooms to see if we're away. We were not, of course, and that was quite startling. They also forgot to provide my room with towels the first night and took them away the second day, when I slept in a different room. Restaurant was fantastic, though, and is clearly where the soul and heart of the establishment lies. We had the best food/breakfast/lunch/dinner here and the kitchen and service staff were genuine, humorous, and accommodating. This type of care and accommodation just didn't extend to the guest rooms.